PRIVACY POLICY



Effective Date July 1st 2024


Elevate Real Estate (referred to as "we," "us," or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.


1. Collection of Personal Information

We may collect the following types of personal information:

- Contact Information: Name, address, email, phone number.
- Financial Information: Bank account details, credit card information, financial statements.
- Property Information: Property ownership details, tenancy agreements.
- Usage Information: Information about your interactions with our website and services.

We collect personal information directly from you when you:

- Fill out a form on our website.

- Contact us via phone, email, or in person.

- Subscribe to our newsletter or other communications.

- Participate in surveys or market research.


We may also collect personal information from third parties such as:

- Real estate agents.

- Property developers.

- Publicly available sources.

- Credit reporting agencies.


2. Use of Personal Information

We use your personal information for the following purposes:

- Providing Services: To facilitate property transactions, leasing, and management services.

- Communication: To respond to inquiries, provide customer support, and send updates.

- Marketing: To send promotional materials and information about our services (you can opt-out at any time).

- Compliance: To comply with legal and regulatory requirements.


3. Disclosure of Personal Information

We may disclose your personal information to: Service Providers, Contractors, agents, and service providers who assist us in providing our services.

- Regulatory Authorities: Government agencies and regulatory bodies as required by law.

- Professional Advisors: Lawyers, accountants, and business advisors.

- Business Partners: Partners and affiliates involved in property transactions.


We will not sell, rent, or trade your personal information to third parties for marketing purposes.


4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:

- Secure storage of physical and electronic records.

- Access controls and encryption.

- Regular security audits and updates.


5. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out-of-date. To make a request, please contact us using the details provided below.


6. Cookies and Website Usage

We use cookies and similar technologies to collect information about your use of our website to enhance your experience. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.


7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.


8. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:


Elevate Real Estate

Email: [email protected]


9. Complaints

If you believe we have breached the Australian Privacy Principles, you can make a complaint to us using the contact details above. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).



TERMS OF SERVICE



Effective Date July 1st 2024


Welcome to Elevate Real Estate (referred to as "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, services, and any related content (collectively referred to as "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.


1. Acceptance of Terms

By using our Services, you confirm that you are at least 18 years old or have the consent of a parent or guardian and that you agree to comply with these Terms and all applicable laws and regulations.

2. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Services after any changes constitute your acceptance of the new Terms.


3. Services

Our Services include, but are not limited to:

- Property advisory

- Property sales and leasing

- Property management

- Feasibility studies

- Marketing strategies


We reserve the right to modify or discontinue any part of our Services at any time without notice.


4. User Conduct

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

- Violate any applicable laws or regulations.

- Infringe the rights of any third party, including intellectual property rights.

- Transmit any harmful or disruptive code, viruses, or other harmful components.

- Use our Services to harass, abuse, or harm others.

- Impersonate any person or entity or misrepresent your affiliation with any person or entity.


5. Intellectual Property

All content and materials provided through our Services, including text, graphics, logos, images, and software, are the property of Elevate Real Estate or our licensors and are protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content or materials without our express written permission.


6. Limitation of Liability

To the fullest extent permitted by law, Elevate Real Estate will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.


7. Indemnification

You agree to indemnify and hold harmless Elevate Real Estate, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in connection with your use of our Services or your violation of these Terms.


8. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by Elevate Real Estate. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You access such websites or services at your own risk.


9. Privacy

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Services, you consent to our collection and use of your personal information as described in our Privacy Policy.


10. Termination

We reserve the right to terminate or suspend your access to our Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users or our business interests.


11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising out of or in connection with these Terms or your use of our Services will be subject to the exclusive jurisdiction of the courts of Victoria.


12. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.


13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Elevate Real Estate

Email: [email protected]



DISCLAIMER



Effective Date July 1st 2024


This Disclaimer ("Disclaimer") applies to the website and services provided by Elevate Real Estate ("we," "us," or "our"). By accessing or using our website and services, you agree to this Disclaimer. If you do not agree with any part of this Disclaimer, please do not use our website or services.


1. General Information

The information provided on our website and through our services is for general informational purposes only. The information contained within this site has been collected from a variety of sources. Whilst these sources are deemed reliable and every reasonable effort has been made to ensure accuracy, neither the vendor, its sources, nor Elevate Real Estate can guarantee it. Any reliance you place on such information is strictly at your own risk.


2. Professional Advice

Nothing on this website constitutes, or is meant to constitute, professional advice of any kind. Users of this site are advised to make their own enquiries to satisfy themselves in respect to all aspects of the property, particularly dimensions and features. Please consult with professional advisors prior to acting on any information contained within this site.


3. Limitation of Liability

In no event will Elevate Real Estate be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.


4. External Links

Through this website, you are able to link to other websites which are not under the control of Elevate Real Estate. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.


5. Availability

Every effort is made to keep the website up and running smoothly. However, Elevate Real Estate takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


6. No Warranties

This website is provided “as is” without any representations or warranties, express or implied. Elevate Real Estate makes no representations or warranties in relation to this website or the information and materials provided on this website.


7. Changes to This Disclaimer

We may update our Disclaimer from time to time. We will notify you of any changes by posting the new Disclaimer on this page. You are advised to review this Disclaimer periodically for any changes. Changes to this Disclaimer are effective when they are posted on this page.



© Elevate Real Estate Pty. Ltd. All rights reserved.




We respectfully acknowledge the Traditional Custodians of the land on which we live and work. We honour their enduring connection to this land and extend our respect to Elders past, present, and emerging.

Disclaimer: The cumulative figures on this website are based on documented past performance and are accurate to the best of our knowledge. These figures are estimates and should not be viewed as exact or as guarantees of future results. For detailed information specific to your needs, please contact us directly. All trademarks, logos, and brand names are the property of their respective owners.


PRIVACY POLICY | TERMS OF SERVICE | DISCLAIMER